What does capacity management involve in an organization?

Capacity management is a critical practice within an organization that focuses on ensuring that IT resources are efficiently utilized to meet current and future business needs. The correct answer is about monitoring and forecasting future IT resource requirements.

This involves analyzing current usage trends, understanding business growth projections, and identifying potential bottlenecks in resource availability. Through effective capacity management, organizations can anticipate the need for additional resources, whether they are hardware, software, or network infrastructure, and ensure that they are available to support ongoing operations without unnecessary excess expenditure.

Organizations that embrace effective capacity management can optimize performance, enhance service delivery, and reduce operational costs by right-sizing their IT resources. This proactive approach avoids situations where systems may become overloaded or underutilized, ensuring a balance that supports both current operational needs and future growth plans.

In contrast, options that focus on limiting access, tracking physical space of hardware, or establishing user limits for software applications do not capture the broader scope of capacity management, which is fundamentally about ensuring that the right resources are in place to meet demand efficiently.